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Provide support with poeple in your server
The Modmail process is simple, when typing /modmail in your server, your server will be added to the bot's database and will appear on the list when a user DMs the bot. DMing the bot the user will have the opportunity to select the server they would like to contact, each number corresponds to a server. Once they have selected a number the bot will create a channel in the selected server where a server admin can change the permissions of the category to who can view the modmail channels.
When replying to a user you would just type your message in the thread channel and it will automatically send to the user, no prefix is needed when sending messages. Please note that every message you send in that channel will be sen